International Operations

We have steadily expanded our operations in overseas markets since 1978, when we established a presence in Taiwan. With the acquisition of AVTEL Holdings in October 2025, we expanded our presence into India and the Netherlands, as a result of which our overseas security services business encompasses operations in 15 countries and territories, through which we extend diverse services and products, notably on-line security systems with emergency response services, customized to reflect local market needs.

Operations in each market

In Taiwan, publicly listed Taiwan Secom, the foremost company in the local security services market, offers a broad lineup of services ranging from security management systems for large-scale facilities to home security. Taiwan Secom is also actively deploying cloud computing, AI, IoT and other advanced technologies.

Operations in the Republic of Korea (ROK) are spearheaded by S1, which is publicly listed and the local market leader, and include the provision of a wide variety of high-value-added services tailored to customer needs, centered on on-line security systems. S1 continues to garner praise from customers for its swift emergency response services, which it provides through a nationwide network of emergency depots, underscoring growth in subscriber numbers.

We have created an extensive security services network in the PRC that centers on bases in coastal cities. We are in the process of reconfiguring our local operations in light of changes in the operating environment. We are also focusing on the launch of new products tailored to local needs. In response to the country's aging population, in July 2025, we began offering an emergency alert service.

In Southeast Asia, which we have designated as a priority region and where markets are expected to see continued growth, SECOM Group companies in Thailand, Malaysia, Singapore, Indonesia and Vietnam strive to boost sales and promote local acceptance of on-line security systems. (More details are provided below.)

In Australia, results remain firm as we build on our proven track record of providing high-grade services to government agencies to continue securing orders from federal government agencies, as well as from private-sector enterprises, including prominent financial institutions and large-scale commercial facilities. In New Zealand, where we provide security services, as well as maintenance and inspection services, our high-performance surveillance camera systems enjoy particularly solid support from customers across the spectrum, from major retailers to financial institutions.

In Turkey, we leverage a network of local partners to extend security services that range from home security to security management systems for large-scale facilities. We also promote solutions optimized for the local market.

Subsidiary Secom plc delivers high-grade on-line security systems and other security services across the United Kingdom, earning a strong reputation among security-conscious clients such as financial institutions, nationwide hotel chains and restaurants. In May 2025, we acquired Radiocontact, based in Northern Ireland, reinforcing our operations both there and in Ireland, where we first established a presence in 2024.

Achieving further growth in promising overseas markets

Strengthening our overseas operations, particularly in promising markets, is one of the core strategies set forth in SECOM Group Road Map 2027. In line with this strategy, we are working to add depth to existing businesses and to expand into untapped markets and new business areas.

In September 2025, we began offering SECOM Smart Security, an on-line security system that delivers improved convenience, in Indonesia. Thanks to the use of digital marketing, contract volume for this system continues to increase, underpinning greater market penetration. Going forward, we aim to expand our provision of this system to other countries.

Additionally, we are enhancing our systems integration (SI) capabilities to extend sophisticated security services for large-scale facilities. In recent years, our track record, together with the high marks given to the quality of our services, have enabled us to secure orders for major projects, including for security services for power plants and data centers, in Singapore and Malaysia. In Australia, we are capitalizing on our extensive experience in SI to secure recurring orders.

In October 2025 we acquired AVTEL Holdings, a global security systems integrator*1 serving mainly the Asia-Pacific region (East Asia, Southeast Asia and Oceania) and Europe, the Middle East and Africa (EMEA), which became a wholly owned subsidiary. We look forward to this acquisition supporting the introduction of advanced security systems that comply with security standards of companies around the world. We will also capitalize on AVTEL's lineup of security systems, which are used around the world, to accelerate the growth of our overseas security services business and to expand our provision of services to the Japanese offices of global companies.

In another initiative, we are investing in promising new business areas to lay the groundwork for new growth and realize synergies over the medium to long term. We have invested in Brivo, Inc.,*2 a leader in video surveillance as a service (VSaaS)*3 and access control as a service (ACaaS),*4 primarily in North America. We are leveraging Brivo's cloud-based security systems by incorporating them into existing services in other countries and territories where we currently operate. In Thailand, for example, we offer the SECOM Eyes on Cloud service, which uses Brivo's cloud-based surveillance management platform, which makes it possible for customers to manage surveillance images securely and efficiently across multiple locations and devices while helping minimize initial costs.

Going forward, we will work to fortify our operating foundation in overseas markets, including by enhancing next-generation control center services and IT security capabilities. In addition, we will promote legal and regulatory compliance, meticulous performance monitoring, and the securing and fostering of human resources, as well as build a proactive security*5 services model. By encouraging global awareness of the SECOM brand and accelerating autonomous growth, and by expanding into new geographic and business areas, we will seek to establish ANSHIN as a universally recognized term synonymous with peace of mind.

• *1 A global security systems integrator provides consulting, sales and installation services in the area of integrated security systems—including access control and video surveillance, across countries and regions—to global companies.
• *2 Brivo and Eagle Eye Networks, Inc., two companies in which SECOM has invested, merged in the fiscal year ended March 31, 2026, and currently operate under the name Brivo.
• *3 VSaaS enables users to access, manage and analyze video surveillance information in the cloud.
• *4 ACaaS enables users to control and manage on-premises access control devices in the cloud.
• *5 Proactive security is an approach that emphasizes leveraging cutting-edge technologies such as AI to detect threats in advance and deter crime.