SECOM strives to create the social system industry and provide reliable peace of mind with our strong desire to create services that benefit society, in line with our social mission of helping to achieve a society free from concerns. Since society constantly changes, SECOM’s services are never complete and we must always be innovative. The mission of Intelligent Systems Laboratory (ISL) is to be a driving force of for innovation. To anticipate anxieties, worries and concerns hiding underneath our daily activities and to create better services, it is important to conduct research into services itself with a deep understanding of individual and society. In ISL, the Social Affairs Division and Service Engineering Division serve this role.
SECOM developed Japan’s first on-line security system, SP Alarm. Subscriber premises are monitored 24/7 from SECOM Control Centers, which immediately dispatch response personal from security depots through Japan. The SP Alarm was a mechanism to maximize human efficiency, by using sensors and communication technologies to detect intruders. It is necessary to advance technology to create better services. Within ISL, the "Vision Intelligence Division", "Sensing Technology Division" and "Communication Platform Division", advance the state of the art in image recognition, artificial intelligence, sensing, and trust in cyberspace. In addition, the "Concept Modeling Division" conducts research in industry-leading methods to rapidly construct prototype services.
ISL fosters an environment where researchers with different specializations can discuss shared ideas for better services. Interdisciplinary collaborations within the laboratory give researchers broad perspectives for SECOM’s innovative services. ISL will continuously strive to provide comprehensive, integrated services and systems that make life more secure, convenient and comfortable.
To create a service that provides safety and security to society, it is important to intimately know society, anticipate societal needs and to envision what kind of society is desired. The Social Affairs Division conducts research on risk management, environmental energy, and health care with society itself as the research subject. In order to solve social issues, philosophical considerations, theoretical constructions and examination of the mechanism is necessary in addition to data collection and analysis. It is complicated, but that is the mission of the Social Affairs Division.
To provide appropriate services, the following processes are important. Understanding the current state of people and things, forecasting what will happen in the future, and taking appropriate actions based on understanding the current state and forecast.
The Service Engineering Division engineers the process and design of services and formulates an optimal plan. Quantifying non-quantitative topics of people and society involved in services includes very difficult issues such as "what is a human being" and "what is a society." That's why this is a challenging task.
Sensing is the ability to perceive and recognize physical information, like human or object features. The Sensing Technology Division conducts research spanning multiple properties such as light, sound, heat and radio waves. Furthermore, we work on tasks required to understanding complex situations, such as advanced imaging and pattern recognition using sensed data and multisensor systems such as those required in UAVs or UGVs.
For practical applications, sensing algorithms must operate quickly and efficiently, thus optimization for use in embedded systems is a major research focus.
An image is a signal containing a lot of information. Human beings can understand most by looking at images. Every higher organism including human beings makes maximum use of the visual function.
Vision Intelligence Division's goal is to realize high level real world sensing by images. In recent years, significant progress has been made in the computing environment, but essential problems that cannot be solved by quantity alone remain in the image.
There is an issue of how to create technologies that satisfy social requirements in the absence of deterministic principles and how that methodology should be. Vision Intelligence Division tries to find the fragments of the principle while studying on that issue. For that purpose, we also take a new approach to incorporate knowledge of different fields such as brain physiology and cognition.
Since approximately 60 million sensors are used in our services, information and communications platforms play an important role in making effective use of the information provided by these sensors. SECOM's vision for 2030 "Anshin Platform" is to collect a wider variety of data and analyze it using AI technology to utilize it in various services.
The mission of the Communication Platform Division is to provide an information and communication platform "SECOM Physical Cyber Platform" that supports our services. This is expected to be a platform that can provide safety and security by fusing the real world (physical space) and cyberspace. We are researching various information and communication technologies (Wireless communications, encryption, authentication, cybersecurity, and privacy protection) with the aim of building this platform. We are also working to contribute to society by standardizing these technologies.
In order to create new services, it is important to facilitate an understanding of the new technologies so that the concept and values are clear. One effective way to do that is through a prototype to allow others to experience the service.
The mission of the Concept Modeling Division is to research new and effective ways to construct service prototypes. There are multiple technical issues in building prototypes, such as random delays in communication networks and rapid changes in requirements. Communication delays are typically not considered when writing the initial research code and must to be taken into account for code to operate outside of the laboratory. Furthermore, research entails rapid changes in program requirements, which is regarded as helpful during the initial prototype phase.
The Concept Modeling Division plays an indispensable role to connect ISL's technology to innovative services. The technology cultivated in this division brings benefits not only to SECOM but also to society as a whole.