Notice Regarding the Revision of Subscription Fees for Commercial Security Services
Against a backdrop of evolving socioeconomic conditions, labor costs continue to climb, owing to labor shortages, as do prices for energy and raw materials, among others. These increases are significantly exacerbating SECOM's ability to maintain its security services configuration. Despite various steps to date to bolster operating efficiency and curtail outlays, enabling it to leave prices charged for its services unchanged, SECOM recognizes that the situation has reached a point where absorbing elevated costs through such efforts is no longer viable. Accordingly, the Company has made the decision to implement an across-the-board 8% increase in subscription fees for its commercial security services, to be rounded down to the nearest ¥100. Details are provided below.
SECOM regrets any inconvenience to customers arising from this move. The Company pledges to continue working to further enhance the quality of its services and further boost customer satisfaction.
Details of subscription fee increase
1. Customers affected
Subscribers to SECOM's commercial security services. Customers affected will be notified on an individual basis beginning in late August 2024
2. Increase
Effective from November 1, 2024, subscription fees will increase by a flat rate of 8%, to be rounded down to the nearest ¥100.
Example: For customers currently paying ¥32,000, their new subscription fee will be ¥34,500.
(¥32,000 × 8% = ¥2,560, rounded down to the nearest ¥100 for an increase of ¥2,500)
Note: The rate of increase may vary for certain contract that also include maintenance and inspection services.
3. Information and inquiries
For information, please see Frequently Asked Questions on the SECOM website.
Frequently Asked Questions (Japanese only)
For inquiries, please contact SECOM using the online Contact Us form or by contacting the SECOM branch in charge of your subscription. (Please provide your subscription number.)
(1) Contact Us form: Contact Us
(2) SECOM branches in Japan are open weekdays 10:00-17:00. (Branches are closed Saturdays, Sundays and holidays.)