Communication with Stakeholders | SECOM Sustainable Management | SECOM: SECOM CO., LTD. provides crime-prevention, security, and home security -Providing society with trusted peace of mind-

Communication with Stakeholders

The sustainable growth of the SECOM Group’s business is gained through the understanding and trust of customers, shareholders, business partners, employees, local communities, and other stakeholders.

Accordingly, we value our relationships with all stakeholders involved in our business activities and gather diverse feedback through various opportunities and methods to utilize in our activities.

Furthermore, to promote an understanding of our initiatives and their results, we strive to provide highly transparent disclosures regarding ESG information, in line with GRI Standards, international CSR and ESG standards such as ISO26000, and environmental information, in accordance with the Environmental Reporting Guidelines and TCFD recommendations.

Stakeholder Main Communication Opportunities and Methods
Customers
  • Customers visits
  • Response at SECOM customer service centers
  • Information disclosure on website
  • Publication of newsletters and email magazines
Shareholders & institutional investors
  • General meeting of shareholders
  • Briefings or one-by-one meetings with analysts and institutional investors
  • Disclosure of IR information on website
  • Publication of SECOM Report
  • Release of SECOM SASB Report
  • Response to CSR and ESG surveys
Business partners
  • Distribution of the SECOM Group CSR Guidelines for Suppliers, conduction of surveys
  • Distribution of the Green Design Guidelines, collaboration to improve quality of products/services and protect the environment
  • Ascertainment and reduction of CO2 emissions
Employees
  • Exchanging opinions with the SECOM Employee Meeting on Organizational Culture and SECOM Employee Union Federation
  • In-house newsletters
  • Environment website on the company’s intranet
  • Various consultation services
  • Conduction of Employee Satisfaction Survey
Community
  • Partnership with the community
  • Posting information on safety and security via SNS
  • Participation in regionally-held activities
  • Social contribution activities (Supporting sports, educational opportunities for the next generation)
  • Activities by rugby team
Mass media
  • Holding press conferences
  • Holding tours of facilities
  • Responding to interviews and requests
  • Distribution of press releases and newsletters
Government
  • Cooperation/collaboration with activities held by national/local governments
  • Participation in government-held seminars
  • Communication through industry groups
  • Participation in various surveys
NPO/
NGO
  • Cooperation in social contribution (Disaster relief, afforestation and forestation)
  • Participation in events held by NPOs, etc.
  • Communication through various groups

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Communication with Stakeholders. This page introduces SECOM’s sustainability initiatives. Since our founding, SECOM, recognizing “the importance of mutual sustainable growth for corporations and society,” has worked to solve social/environmental issues through our business activities in terms of the economy, environment, and society.