Value Chain Management
Basic policies and structure
Basic concepts and policies
Cooperation from our suppliers and business partners is essential to ensure high-quality services and products and earn the trust of society. To fulfill the SECOM Group’s social responsibility and grow sustainably, we recognize the importance of cooperating with the entire value chain, including suppliers and business partners, to work on solving CSR issues such as organizational governance, fair operating practices, human rights and labor practices, consumer issues, and the environment.
We have formulated the SECOM Group CSR Guidelines for Suppliers, which states SECOM’s policies and concepts on CSR. We work together with our suppliers and business partners to fulfill our CSR.
Departments responsible for promoting major CSR topics play a leading role and cooperate to facilitate close communication with suppliers and business partners as they work to resolve CSR issues.
Specifically, the Sustainability Promotion Office takes the lead in promoting CSR procurement by using the SECOM Group CSR Guidelines for Suppliers, in coordination with other departments, including the Procurement Department and the Techno Installation Services & Facility Management Division (hereinafter, the Techno Division). The Techno Division cooperates with partner companies in charge of installing security devices to promote occupational safety and health.
Main CSR initiatives among the value chain
In order to promote CSR among the value chain and contribute to solving social issues, SECOM implements the following initiatives while obtaining understanding and cooperation from our suppliers and business partners.
- Formulating the SECOM Group CSR Guidelines for Suppliers and conducting CSR surveys of suppliers
- Assessing and reducing the amount of CO2 emissions (Scope 1, 2, 3) throughout the entire value chain via cooperation with suppliers
- Formulating SECOM’s green engineering guidelines, which pursue energy-saving performance and weight/volume reduction of security equipment, and requesting compliance from suppliers
- Strengthening relationships with partner companies involved in the facilities management business
SECOM Group CSR Guidelines for Suppliers and CSR surveys
To promote CSR initiatives throughout the entire value chain, we formulated the SECOM Group CSR Guidelines for Suppliers, which cover topics such as the core subjects of ISO 26000, an international standard for social responsibility. We have distributed these guidelines to roughly 700 companies, requesting their compliance.
Furthermore, we administer CSR surveys to assess the status of these companies’ measures and the problems they face, allowing us to address them together.
Additionally, we offer various forms of training and education on compliance for managers at overseas Group companies. Content includes compliance with laws in each country, prevention of bribes, and information management.
Moving forward, we will continue to construct fair and healthy partnerships with suppliers and business partners, and promote CSR.
Contents of the SECOM Group CSR Guidelines for Suppliers
- Legal compliance
Compliance with laws and social norms (in Japan and other countries and regions), import and export transactions
- Organizational governance
Information security, protection of personal information, information disclosure, risk management, fraud, whistle-blowing hotline and protection of whistle-blowers, insider trading
- Human rights and labor
Respect for human rights, elimination of discrimination, acceptance of diversity, right to organize and right to collective bargaining, child labor and forced labor, labor conditions, harassment, OH&S and health management, conflict minerals
- Environmental protection
Prevention of global warming, efficient use of resources, pollution prevention, chemicals management, waste products, biodiversity, environmental targets
- Operating practices
Prevention of corruption, bribery and pay-offs, excessive business entertainment and gifts, competition rules and fair trading, extortion, intellectual property, anti-social forces
- Consumer issues
Quality management, safety, appropriate labeling and information disclosure
- Note: These guidelines refer to international guidelines such as ISO 26000, the Universal Declaration of Human Rights, and the core Labour standards of the International Labour Organization (ILO).
Declaration of Partnership Building
In response to a request from the Cabinet Office, in July 2020, SECOM issued the Declaration of Partnership Building, which states that SECOM intends to create new partnerships by engaging in appropriate business practices and by collaborating throughout our supply chain, across the full scope of our suppliers’ and business affiliates’ supply lines.
To realize our goal of achieving a society in which anyone can live with safety, peace of mind, comfort, and convenience whenever and wherever, we are promoting our “co-creation” strategy with partners who share our philosophy, as we construct our ANSHIN Platform, a service infrastructure that provides peace of mind in life and society.
In addition, on the basis of the voluntary action plan for promoting fair transactions in security services, we have independently set the goal of promoting appropriate transaction conditions to create mutually beneficial relationships across industry lines.
Initiatives of the Techno Division and partner companies
Holding the Occupational Safety and Health Council and the Occupational Safety and Health General Meeting
The Techno Division, in charge of installing SECOM’s security devices, has created a dedicated website for sharing various information sources and developing deeper collaborations with the partner companies to which it consigns operations. The division is also collaborating with these companies to improve safety under the Safe Work Grade System, which was established as a standard for safe work and occupational safety and health.
Techno Division branches hold monthly Occupational Safety and Health Councils with representatives from SECOM and partner companies, aiming to enhance safety awareness and prevent industrial accidents. Participants share information about both successes and areas needing improvement, including recent industrial accident case studies, reports on the results of safety patrols, close-call incidents, and other matters. The meetings’ materials are posted for individual branches and departments (security/facilities) on a dedicated website to be utilized freely, at any time and as often as desired. Under this system, participants later announce the content of these meetings to all relevant parties and collect individuals’ signatures of confirmation for documentation as training records.
In addition, an annual Occupational Safety and Health General Meeting is held by each region, and a nationwide Occupational Safety and Health General Meeting is held in January. Together with partner companies involved in the facility management business of constructing security systems, inspecting building facilities, doing preventive maintenance, and making renovation proposals, the Techno Division works to strengthen compliance, address occupational safety and health issues, and perform checks to prevent industrial accidents.
- Note: In fiscal 2020, Occupational Safety and Health Councils were held remotely as necessary, and regional Occupational Safety and Health General Meetings were cancelled throughout Japan due to the spread of COVID-19, to place the highest priority on ensuring our employees’ health.
Implementation of special safety education programs
In fiscal 2019, various types of special safety education programs, including education for foremen, were provided to a total of 564 employees. In addition, workshops held by health and safety groups, etc., provide opportunities to actively learn about occupational safety and health. Safety patrols are also conducted on-site to discuss the degree of occupational safety and health implementation with partner companies and to immediately remedy any areas requiring correction.
As a result of these initiatives, there were zero occupational deaths at SECOM and its partner companies in fiscal 2019. Compared with the industrial incident rate announced by the Ministry of Health, Labour and Welfare, the incident rate at SECOM under the same conditions was less than one-sixth of the 4.5 persons (per 1,000 workers per year) for the construction industry in 2019.
Moving forward, SECOM will continue to engage in initiatives to ensure the health and safety of our employees and the employees of our partner companies.
The January 2020 nationwide Occupational Safety and Health General Meeting
Implementation of training and special education for foremen and health and safety managers
|Overview||Number of persons trained|
|Training for foremen and health and safety managers (including risk assessment)
|Training to be provided to new foremen and those who direct and supervise the work
(Article 60 of the Industrial Health and Safety Act)
|Upskilling education for foremen and safety and health managers
|Training to be provided to those who have received training for foremen and health and safety managers more than 5 years ago
(Article 19-2 of the Industrial Health and Safety Act)
|Special training (for work handling low voltage electricity)
|Training to be provided when workers are assigned to hazardous or harmful work
(Article 59-3 of the Industrial Health and Safety Act)
|Special education (for hazardous work involving lack of oxygen)
|Special education (for workers handling asbestos)